Please check the FAQ’s below for an answer to your question. You can contact us directly if you require more information.
Guitar dimensions in ‘mm’
|Jumbo || Auditorium ||Dreadnought|| Small |
| Box Length inc Heel||530||520||520||500|
| Total Length||1040||1030||1030||1010|
| Nut Width||44||44||44||44|
| Neck Width at 14th||56||56||56||56|
Q: What is my Avalon guitar made from?
A: All handmade Avalon’s are constructed using top quality solid timbers from around the world. All Gold Series guitars are made from solid tonewoods. The Korean made Silver series had solid wood soundboards and laminated back and sides.
Q: What strings are on my Avalon guitar?
A: We use D’Addario strings as standard:
EJ16’s or XT Light Phosper Bronze (12–53) for 6 string
EJ38 (10–47) for 12 string
EJ44C (Extra Hard Tension) for nylon Fusion models
Q: Where was my Avalon guitar made?
A: All handmade Avalon’s are made in Newtownards, Northern Ireland. Early Gold Series models were also made in Northern Ireland. Later Gold Series models were made in the Czech Republic. The Silver series were only in production between 2003 & 2006 and constructed in South Korea.
Q: I can feel the fret ends when playing my guitar, what has happened?
A: Your guitar has more than likely lost some moisture causing the fingerboard to shrink slightly, you might also have some fret–buzz creep in and a loss of tone. It is important to re–hydrate your guitar as soon as possible. There are products available to assist you with this like the Humidipak, Dampit and Oasis, you can also contact us for information to best treat your guitar.
Q: When was my handcrafted Avalon guitar built?
A: Please email us for an accurate date: firstname.lastname@example.org
Q: When was my Avalon ‘Silver’ Series guitar built?
A: The Silver model serial number is a 3 part code, broken down as follows…
0311456 = 03~11~456 = year~month~production number.
So the guitar was built in 2003 in November and 456th guitar that month.
Q: What type of finish is on my Avalon guitar?
A: We use Nitro–Cellulose lacquer.
Q: What size of frets are fitted to my Avalon guitar?
A: We use medium sized fretwire …
Crown width 2.4mm
Crown height 1.1mm
Tang width 0.6mm
Tang width including barbs 0.95mm
Total height 3.0mm
Some earlier Avalon models are fitted with jumbo sized fretwire with a
crown width of 2.9mm and crown height of 1.3mm.
Q: What material is used for nut and saddles?
A: Genuine Ox Bone and/or Water Buffalo.
Q: What type of truss rod do you use?
A: Gotoh Bi–Flex / 2 way truss rod as standard.
Q: What is the correct factory string setup specification?
A: Standard string height at the 12th fret is 2.4mm (Bass) and 1.8mm (Treble), measured from the top of the fret to the bottom of the string.
Q: My Avalon guitar has a Lifetime Warranty, it needs a new set of strings, do you supply and fit them for free?
A: Ha ha ha! Nice try but no, strings are not covered by the Limited Lifetime Warranty.